All settled into the new warehouse! No current delays in filling orders or posting!

Pre Orders FAQ

When are your pre orders open?

Pre orders open on the 15th of each month and close at the end of the month.

 

What fabric bases do you offer, and how much are they?

I currently offer 15 bases on a regular basis, some with various weights.

The current bases are below with prices.

Cotton Lycra 180gsm/220-240gsm/280gsm - 95% Cotton, 5% spandex / 220 - 240 gsm / 150cm wide Cost $34/m

Cotton Woven - 100% Cotton / 150 gsm / 150cm Wide Price $28/m

Canvas - 100% Cotton / 280gsm / 144cm Wide Price $30/m

Rayon Woven - 100% Rayon / 125gsm / 142cm Wide Price $26/m

Swim Fabric - 86% Polyester 14% Spandex / 220gsm / 144cm Wide Price $32/m

Bamboo Lycra - 95% Bamboo 5% Lycra / 220gsm / 150cm Wide Price $34/m

French Terry - 250gsm or 280gsm - 95% Cotton 5% Lycra / 150cm Wide Price $34/m

Minky - 100% Polyester / 220gsm / 144cm Wide Price $26/m

Plush (Double Sided Minky) - 92% Polyester, 8% Spandex / 380gsm / 144cm Wide Price $30/m

Double Brushed Polyester - 92% Polyester 8% Spandex / 180-190gsm / 144cm Wide Price $28/m

Sports Performance - 85% Polyester 15% Spandex / 280gsm / 132cm Wide Price $28/m

Bullet - 95% Polyester 5% Spandex / 240-250gsm / 144cm Wide Price $28/m

PUL - 100% Polyester / 180gsm / 150cm Wide Price $30/m

Peach Skin - 100% Polyester / 110-120gsm / 144cm Wide Price $28/m

Synthetic Leather/vinyl - Felt Backing / 1mm Thick / 144cm Wide Price $30/m

 

How long does it take for pre orders to arrive?

From the time a round closes, it takes approximately 12 weeks for the fabric to arrive. Depending on the time of year, some times may be longer.

For example, the closer it gets to Christmas, the longer it may take and also around Chinese New Year (February-March) can take longer due to the backlog of orders they have after their holiday.

Due to Covid-19 and flight weight restrictions, all our rounds now come via a seafreight shipment and this has extended our turn around time quite significantly.

If you are ever worried about where your order is or the current eta for your order. Do not hesitate to email the website or the facebook page.

 

How long does it take to cut and post my order once fabric arrives.

I allow 1-2 weeks cutting time depending on our personal schedules.

I do have wonderful helpers that come in and help me if they are available.

Always check in the facebook group for regular updates (and sneaky pics I post)

https://www.facebook.com/groups/keffynsewinghaven/

 

What about Flaws in the fabric?

As the custom fabric runs are small and digitally printed, fabric is being sold as is. There may be some slight flaws, this includes but is not limited to

* Slight colour Variation from original photo pictured

* Minor Printing Flaws (Small white dots/marks, small black dots/marks)

* Possible slight bleeding

* Heathering (where the solid colour hasn't fully saturated the fabric and faint lines are visible)

Anything smaller than a 5cm piece will be classed as a minor flaw and will be sent out.

Anything we deem as unacceptable and is unable to be replaced on the spot, we will contact prior to sending out fabric and offer several solutions to the customer.

Print colours can vary from run to run due to various reasons.

Every run will be different slightly to the last, please keep this in mind if you are ordering to match panels.

Any flaws along the selvedge are not considered flaws as fabric is not normally used.

Any marks on the back of the fabric are not classed as flaws.

These will be checked to make sure that they have not come through to the main fabric.

Selvedge is classed as 5cm from the edge of the width of fabric on either side.

Any major flaws will be cut around.

If you will not be happy with receiving minor flaws, then please do not order.